This document contains all the rules and guidelines you need to understand before using the 100online platform. We encourage you to read it carefully — it protects your rights just as much as it protects ours.
A summary of the six most important points in the 100online Terms and Conditions before you read the full document.
The 100online platform is only open to users aged 18 and above. Registration by underage individuals is strictly prohibited and such accounts will be terminated immediately.
Each user is only permitted to hold one 100online account. Multiple account registrations by the same individual is a serious violation that may result in all related accounts being frozen.
All bonuses and promotions are subject to the specified wagering requirements. Bonuses cannot be directly converted to cash without fulfilling the associated conditions.
All withdrawal requests require complete identity verification (KYC). Documents to be submitted include your identity card and proof of the payment method used for the deposit.
100online complies with the Malaysia Personal Data Protection Act 2010. Your personal data will not be shared with third parties without your consent, except as required by law.
All disputes will be resolved through the official 100online complaints process first. Our 24/7 support team is ready to help resolve any issues quickly and fairly.
Welcome to 100online. This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and 100online ("Platform", "us"). By registering or using our services, you agree to comply with all terms stated herein.
We took a genuine approach in drafting this document — not to limit your rights, but to ensure all parties have a clear understanding of what is expected from one another. A good relationship starts with clarity.
If you do not agree with any part of these Terms and Conditions, please contact our support team or discontinue your use of the 100online platform.
To register and use the 100online platform, you must meet the following criteria:
Important: Registration by underage individuals is a serious offence. 100online has an age verification system and reserves the right to request identity verification documents at any time.
Registering a 100online account is free. You are required to provide accurate, complete, and up-to-date information during registration. False or incomplete information may result in your account being suspended or terminated.
As part of our commitment to anti-money laundering and user protection, 100online conducts an identity verification process (Know Your Customer – KYC). Documents that may be requested include:
You are solely responsible for keeping your password and login credentials confidential. Do not share your login details with anyone. 100online will not be liable for any losses arising from the disclosure of your account information by you.
100online supports a range of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay. All deposits are processed in Malaysian Ringgit (MYR) and credited to your account instantly upon successful verification.
Minimum and maximum deposit limits vary depending on your chosen payment method. The latest limit information is displayed in the Deposit section of your account. 100online reserves the right to adjust these limits from time to time based on risk assessment and regulatory requirements.
Withdrawal requests will be processed upon completion of full KYC verification. Processing time is typically within 1–3 business days depending on the payment method. Withdrawals may only be made to the same payment method used for the deposit ("same-method withdrawal policy") for security purposes.
Your first withdrawal may take slightly longer due to the full identity verification process. Once your account is verified, subsequent withdrawals will be processed more quickly.
All 100online bonuses and promotions are subject to their respective eligibility conditions. These conditions include but are not limited to minimum deposit requirements, offer validity periods, eligible games, and wagering requirements.
Before any bonus amount can be converted to withdrawable cash, the specified wagering requirement must be met. The wagering requirement means the bonus received must be wagered a set number of times as stated in the relevant promotion terms.
100online reserves the right to void bonuses and any winnings derived from bonuses if there is evidence of promotional abuse, including the use of multiple accounts to claim the same bonus or wagering strategies clearly intended to exploit bonus terms.
All games available on 100online use a random number generator (RNG) certified by an independent certification body. The outcome of every game is final and cannot be appealed unless there is strong evidence of a technical failure that affected the game result.
In the event of a technical failure during a game session (including internet connection disruption, accidental app closure, or server failure), 100online will assess each case individually. 100online's decision in such cases is final.
Minimum and maximum betting limits for each game are displayed within the game interface. Players are responsible for ensuring their bets are within the set limits before confirming each round or hand.
The following are strictly prohibited on the 100online platform and may result in account termination and balance forfeiture:
100online cooperates fully with Malaysian authorities in cases involving fraud, money laundering, or other illegal activities.
100online is committed to protecting the privacy and personal data of all our members in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. Your personal data is collected solely for platform operations, identity verification, and regulatory compliance purposes.
We use 256-bit SSL encryption to protect all communications between your device and 100online servers. Your data will not be sold to third parties for marketing purposes without your explicit consent. For more information, please read Privacy Policy us.
You may close your 100online account at any time by contacting our support team. Prior to closure, you must ensure there are no active pending wagers and that all eligible balances have been withdrawn.
100online reserves the right to suspend or terminate any member's account immediately in the event of a breach of these Terms and Conditions, suspected fraudulent activity, or instructions from the relevant authorities. In cases of suspension, valid balances will be returned upon completion of the investigation.
100online provides its gaming platform on an "as-is" basis. We do not guarantee that the platform will always be free from technical disruptions or errors. 100online's liability is limited to your account balance at the time of the disputed incident. We are not responsible for any indirect losses, loss of opportunity, or incidental damages arising from your use of our platform.
100online reserves the right to amend these Terms and Conditions at any time. Members will be notified of any material changes via in-app notification or email at least 14 days before the amendments take effect. Continued use of the platform after the effective date of the amendments constitutes acceptance of the updated terms.
We encourage you to review this page regularly to ensure you are always aware of the latest terms governing your use of 100online.
If you have any enquiries regarding these Terms and Conditions, or wish to raise a complaint related to the 100online platform, please contact our support team:
For privacy and data protection matters, you may also refer to Privacy Policy us or our page FAQ for answers to frequently asked questions.